Vinted Users Voice Anger About Size Modifications
Shoppers are voicing their frustration following a change that caused items being listed as the wrong size.
This online marketplace has altered its sizing categories for female and kids' apparel failing to inform all shoppers about the modification.
Online Platforms Reaction
Numerous buyers and vendors are posting online claiming that product pages now present a different size category than originally posted due to the recalibration.
The company said the new system was more in line with other platforms.
The platform has recommended to review their products and adjust the sizing manually if necessary, causing user dissatisfaction.
Sizing System Updates
Before the change, the sizes had both one number and one letter, for instance S/8 or M/10.
The updated approach includes a letter with a size spectrum like S/UK 8-10.
With some products, the sizing has been recategorised - like an L measurement used to be a 12 but now shows as UK 16-18.
User Accounts
A fashion influencer, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," which is what Vinted now does.
A different member, located in Scotland, stated items she posted featuring size 14 markings were displaying on the service as measurements 20-22.
"If buyers measuring 20-22 acquire them they may become frustrated," she stated.
Manual Updates
Charlotte Lunn, based in Derby, stated she felt frustrated due to the update requiring manual adjustment the sizes on "every single listing".
"Personally, this is quite irritating, because of my ongoing medical condition and selling on Vinted has been paramount for me since losing part of my income," she said.
Marketplace Information
The service features exceeding 100 million members, comprising 18 million UK members.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This isn't the first time where an unanticipated change to the app has proved unpopular: last year, Vinted reversed a change concerning shipment methods following member complaints.
